STORE POLICY
PRIVACY POLICY
Last updated: [20/05/2025]
At Ls Design Candles, we are committed to protecting your privacy and managing your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679 - “GDPR”) and relevant Italian privacy laws (D.lgs. 196/2003 and subsequent amendments).
This Privacy Policy explains how we collect, use, and protect your personal data when you visit and interact with our website.
1. Data controller
The data controller is:
LS DESIGN CANDLES
Email: info@lsdesigncandles.store
We are responsible for processing and safeguarding your personal data in accordance with applicable regulations.
2. Types of data collected
We may collect and process the following personal data:
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Identification data (name, surname, billing/shipping address)
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Contact information (email address, phone number)
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Payment data (processed securely by certified payment platforms; we do not store card information)
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Order history and preferences
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Technical data (IP address, browser type, device information)
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Usage data through cookies (see Section 7)
3. Legal basis for processing
We process your personal data under the following legal bases:
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Contractual necessity: to fulfill your orders and provide requested services
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Legal obligations: for accounting and tax purposes
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Legitimate interest: for fraud prevention and website security
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Consent: for marketing communications (newsletter subscription, etc.)
You may withdraw your consent at any time.
4. Purpose of data collection
Your personal data is used for:
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Order processing and customer support
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Managing deliveries and returns
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Communicating updates and promotional materials (if subscribed)
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Ensuring website functionality and performance
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Fulfilling legal and administrative obligations
We do not share, sell, or rent your data to third parties for marketing purposes.
5. Third-party services
We may share your data only with trusted third-party providers that support our e-commerce operations:
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Payment gateways (e.g., PayPal)
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Shipping couriers and logistics services
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Hosting platforms (e.g., Wix)
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Email marketing services (e.g., Mailchimp)
All third parties are contractually obligated to protect your data in accordance with GDPR.
6. Data retention
Your data is retained only for the time necessary to fulfill the purposes stated above, or as required by law (e.g., tax documentation retention for 10 years).
7. Cookie policy
Our website uses cookies and similar technologies for functional, analytical, and marketing purposes. You can control cookie preferences directly from your browser settings.
For detailed information, please refer to our Cookie policy at the bottom of the page.
8. Data security
We take appropriate technical and organizational measures to ensure a high level of data protection and prevent unauthorized access, disclosure, or loss of personal information.
9. Your rights under the GDPR
As a data subject, you have the right to:
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Access your personal data
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Request rectification or erasure
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Restrict or object to processing
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Data portability
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Lodge a complaint with the Garante per la Protezione dei Dati Personali (Italian Data Protection Authority)
To exercise your rights, please contact us at: info@lsdesigncandles.store
10. Changes to this policy
We reserve the right to update this Privacy Policy at any time. Any modifications will be published on this page and will be effective immediately.
Last updated: [20/05/2025]
11. Contact
For further questions about this Privacy Policy or how your data is handled, feel free to email us at:
COOKIES POLICY
This website, operated by LS Design Candles, uses cookies to improve the user experience and to ensure that the website functions properly. This cookie policy provides information about the cookies we use, their purpose, and how you can manage them.
What are cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website.
These files are used to store information that may include preferences or login status, enabling a more personalized user experience.
Types of cookies we use
We use the following types of cookies on our website:
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Essential Cookies: These cookies are necessary for the functioning of the website and cannot be disabled in our systems. They are typically set in response to actions you take on the website, such as setting privacy preferences or logging in. These cookies do not store personally identifiable information.
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Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. For example, Google Analytics cookies allow us to track the number of visitors, their geographical location, and the pages they visit on our website.
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Functionality Cookies: These cookies allow the website to remember your preferences and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages.
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Targeting/Advertising Cookies: These cookies are used to deliver targeted advertisements and to track the effectiveness of our advertising campaigns. They may be set by third-party advertising networks with our permission.
Third-party cookies
We may allow third-party services to place cookies on our website. These cookies may be used for various purposes, such as analyzing website traffic, providing personalized content, or displaying ads.
Third-party services may include, but are not limited to, Google Analytics, Facebook, and other advertising networks.
Cookie consent
Upon visiting our website for the first time, you will be presented with a cookie consent banner informing you of our use of cookies. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
You can manage your cookie preferences at any time by adjusting your browser settings to accept or block cookies.
Please note that disabling cookies may affect the functionality of the website and limit your user experience.
How to manage cookies
You have the right to control which cookies are stored on your device.
Most browsers allow you to reject or delete cookies. To manage your cookie preferences, you can follow the instructions provided by your browser or device.
Below are links to the cookie settings for popular browsers:
Please note that blocking or deleting cookies may impact the functionality of our website.
Changes to this cookie policy
We may update this Cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised date will be indicated here.
Contact us
If you have any questions or concerns about our cookie practices or this policy, please contact us at:
Email: info@lsdesigncandles.store
Company name: LS Design Candles
Also visit our Terms and conditions page.